Privacy & your information

This notice explains information used for this website’s general contact forms, print quotes and online print orders.

Information you provide

Forms ask for contact details, your preferred store, project instructions and any files you choose to attach. Print orders also include your selected products, quantities, pickup details and payment status. A quote requesting delivery asks for a shipping address.

How requests reach our team

We use the information to respond to your request and prepare or manage your print order. Contact messages go to the team you choose. Print quotes go to the selected store and the print team; requests for either store or shipping go to both stores. Messages and attachments are sent using Google Workspace/Gmail.

Uploaded print files

PDF and image previews are prepared in your browser. Files selected for instant print ordering are uploaded when you continue to secure payment at the final review. Quote and contact attachments are sent when you submit their forms.

Print-order records and artwork use Cloudflare database and private file storage. Staff notifications include the artwork as attachments or provide expiring download links for larger files. An expired download link does not delete the stored original or copies already received by email.

Payments and other services

Online print checkout uses Stripe’s payment form. Our print-order records store payment status, amounts and Stripe reference IDs, rather than card numbers or security codes. Invoice-payment links open the payment provider shown for that location.

Some shipping and other request forms open or embed Jotform. Package tracking opens 17TRACK when you follow the tracking link. External forms, payments, maps and social links are operated by their respective providers, whose notices apply when you use them. Embedded providers may use cookies or browser storage.

Stored records and requests about your information

Print-order records and artwork remain stored after checkout. The current website does not automatically delete them after a fixed period. Email messages and attachments may also remain in business mailboxes.

To ask about information associated with a request, or request a correction or deletion, contact the store handling it. Include your order or request reference if available. Expiring an artwork link is separate from deleting records or email attachments.

What to leave out of general forms

Send only what is needed for your request. Do not include payment-card numbers, card security codes, passwords, Social Security numbers or identity documents in general contact messages, print quotes or print artwork. Enter card details only in the payment provider’s form.