Frequently asked questions

Frequently asked questions

Where are you located?

Visit us at 109 Bridge Street in Groton or 39 1/2 Wedgewood Drive in Jewett City. Both locations are open Monday through Saturday and closed Sunday. See the location pages for hours and directions.

Can you help with design as well as printing?

Yes. Send the artwork you already have, or describe what you need designed. We’ll discuss the scope, cost, and production details with you.

What should I include in a print quote?

Include the product, finished size, quantity, color or black-and-white, one- or two-sided printing, paper or material preference, finishing, pickup location, and desired date. Tell us whether artwork is ready or needs design help.

How do I count pages for double-sided printing?

A printed side counts as a page. For example, 25 copies of a two-page document printed double-sided use 25 sheets and 50 printed pages. Check the ordering form’s quantity instructions before paying.

Can you print my job today?

Some smaller jobs may be available the same day. Confirm timing with the store before placing a time-sensitive order; artwork, quantity, material, and finishing affect turnaround.

Can I drop off a package with a QR code?

We accept USPS Label Broker IDs and some FedEx QR codes. Other codes may need to be tried in store before we can confirm acceptance. We cannot accept The UPS Store QR codes. Frontier, Xfinity, and Comcast equipment-return codes generally cannot be processed here; use the location listed by your provider.

Do I need a notary appointment?

Every Two Sisters team member is a notary public. Walk in at either store during regular business hours; no appointment is needed. Bring valid photo ID and wait to sign until the notary is with you. Notarized signatures are $5 per signature. Witness signatures are $5 per signature for one or two witnesses, or $4 per signature for three or more; call ahead because availability varies. Traveling notary visits must be scheduled: $50 within 5 miles or $75 for more than 5 and up to 10 miles, each including up to two notarized signatures. Additional notarized signatures are $5 each; witness signatures use the regular witness rates. Request an estimate for visits beyond 10 miles.

Can I manage my mailbox remotely?

Yes. Choose a virtual mailbox provider and the correct Two Sisters location. Available scanning, forwarding, and pickup services depend on the provider and plan.

Are enrollment appointments available whenever the store is open?

No. Enrollment is available in Groton on Tuesdays, Wednesdays and Thursdays, 9:30 AM–12 PM and 1–5 PM. Book your appointment through IDEMIA.

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Need help or a quote?

Call either store or send us the details online.

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